Response to queries/assistance on Civil Registration Matters/Consultancy Services

Schedule of availability of Service:

Monday to Friday – 8:00 A.M. – 5:00 P.M. (without noon break)

Fee/s: NO FEE

Requirement/s:

STEPS/ PROCESS

Step	Applicant/Client	Service Provider	Duration	Person in Charge	Form
1	Raise concern/s to the MCR Office.	Provide reply to simple queries	2-3 minutes	Municipal Civil Registrar (MCR)/ Registration Officer III/OD/Clerk
		For Complex Queries such as those needed technical assistance, refer to appropriate person/s or office.