OFFICE OF THE MAYOR

CITIZEN’S CHARTER

VISION

Tinambac, Camarines Sur is a prime eco-cultural tourism destination, economically vibrant trading centre and productive agro- industrial municipality led by competent, dynamic and committed leaders, with family-oriented, God-loving, healthy, secured and empowered people sustainably managing the environment.

MISSION

To create a positive environment for sustainable growth through the provision of effective and efficient services and good local governance that will improve the quality of life of its citizenry.

MANDATE

  • Exercise general supervision and control over all programs, projects, services and activities of the LGU.
  • Enforce all laws and ordinance relative to the governance of the LGU and the exercise of the appropriate corporate powers.
  • Ensure the delivery of basic services and the provision of adequate facilities.

FRONTLINE SERVICES

SECURING MAYOR’S CLEARANCE

 Schedule of availability of service:

            Monday to Friday        –         8:00 A.M. to 5:00 P.M. without noon break

Who may avail of the service?

Tinambaquenos wants to seek employment and for record and reference purposes

Requirements:

  • Barangay Clearance
  • Court Clearance
  • Police Clearance

Fee:  P100.00

How to avail of the services :

* The cause of delay for the processing of the Mayor’s Clearance may be due to incomplete requirements & absence of the authorized signatory.

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 Submit requirements to the clerk in charge 1 minute

Janice B. Belesta

 

Clerk

2 Receive & reviewed/check the requirements submitted 3 minutes

Marlon B. Gonzales

 

Senior Administrative Assistant III

Office of the Municipal Mayor, 2nd floor, Municipal Building
3 The Service provider will process the requested clearance by the client 4 minutes

Janice B. Belesta

 

Clerk

4 Pay the corresponding fees at the Office of the Municipal Treasurer’s 4 minutes MTO Personal P100.00 Municipal Treasurer’s Office, 1st floor, Municipal Building
5 Present the Official Receipt to the person – in – charge to entry the O.R. Number, Amount & date to the clearance. 2 minutes

Janice B. Belesta

 

Clerk

Office of the Municipal Mayor, 2nd floor, Municipal Building
6 Approval of the Municipal Mayor. 2 minutes

Atty. Ruel B. Tuy

 

Municipal Mayor

7 Release of the duly signed Mayor’s Clearance with official seal. 2 minutes

Janice B. Belesta

 

Clerk

Office of the Municipal Mayor, 2nd floor, Municipal Building
8 Receive copy of the Mayor’s Clearance 2 minutes
SECURING RECOMMENDATION FOR EMPLOYMENT, SCHOLARSHIP & OTHER PURPOSES

Schedule of availability of service:

            Monday to Friday        –         8:00 A.M. to 5:00 P.M. without noon break

Who may avail the service?

Residents of the municipality who needs such recommendation

Requirements:

  • Barangay clearance
  • Court Clearance
  • Police Clearance

Fee: P65.00

How to avail of the service:

* The cause of delay for the processing of the Mayor’s Clearance may be due to incomplete requirements & absence of the authorized signatory.

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 Submit requirements to the clerk in charge 1 minute

Janice B. Belesta

 

Clerk

2 Received & review/check the requirements submitted. 3 minutes

Marlon B. Gonzales

 

Senior Administrative Assistant III

Office of the Municipal Mayor, 2nd floor, Municipal Building
3 The service provider will process the requested recommendation by the client. 4 minutes

Pamela Camille M. Alvis

 

Clerk

4 Pay the corresponding fees at the office of the Municipal Treasurer. 4 minutes MTO  Personnel P65.00 Municipal Treasurer’s Office, 1st floor, Municipal Building
5 Present the official receipt to the person – in – charge to entry the O.R. Number, amount & date to the clearance. 2 minutes

Marlon B. Gonzales

 

Senior Administrative Assistant III

Office of the Municipal Mayor, 2nd floor, Municipal Building
6 Signature of the Municipal Mayor. 2 minutes

Atty. Ruel B. Tuy

 

Municipal Mayor

7 Release of the duly signed recommendation with official seal 2 minutes

Marlon B. Gonzales

 

Senior Administrative Assistant III

8 Receive copy of the recommendations 2 minutes

Pamela Camille M. Alvis

 

Clerk

SCHEDULING/MARRIAGE SOLEMNIZATION AT THE OFFICE OF THE MUNICIPAL MAYOR

Schedule of availability of service:

Monday to Friday      –           8:00 A.M. to 5:00 P.M. without noon break

Who may avail of the service?

Any couple wanted to have a civil wedding with their parent consent and at the right age.

Requirements:

  • Marriage license including the application form duly subscribed by the Municipal Civil Registrar Officer or Affidavit of Living Together (5 years & above)
  • Other requirements such as certificate of non marriage, certificate of tree planting, marriage counselling and family planning seminar.
  • Names of witness

Fee: P300.00 Solemnization Fee

How to avail of the service:

*Date of solemnization shall be agreed upon by the couple & the solemnizing officer.

** If living together for five (5) years and above the municipal trial court judge should subscribed the marriage certificate.

*** Early scheduling are also observed with complete requirements

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 The applicant/couple should present the required documents. 3 minutes

Glenda J. Llaneta

 

Clerk

Office of the Municipal Mayor, 2nd floor, Municipal Building
2 *The person –in – charge schedules the preferred date of solemnization. 5 minutes

Marlon B. Gonzales

 

Senior Administrative Assistant III

Office of the Municipal Mayor, 2nd floor, Municipal Building
3 Pay the corresponding fees at the Office of the Municipal Treasurer. 3 minutes MTO Personnel

P300.00

 

 

Municipal Treasurer’s Office, 1st floor, Municipal Building
4 Preparation of Marriage License 7 minutes

Glenda J. Llaneta

 

Clerk

             Office of the Municipal Mayor, 2ndfloor, Municipal Building
5 Marriage Solemnization 30 – 45 minutes

Atty. Ruel B. Tuy

 

Municipal Mayor

Office of the Municipal Mayor, 2nd floor, Municipal Building
6 Registration of the Marriage Certificate at the MCR duly signed by the couple, witnesses, solemnizing officer & municipal trial court judge.

5 minutes

 

 

 

MCR Personnel
7 Released of the Marriage Certificate to the Client 3 minutes MCR personnel Office of the Municipal Mayor, 2nd floor, Municipal Building
8 Receive the copy of the Marriage certificate. 2 minutes

Glenda J. Llaneta

 

Cler

Office of the Municipal Mayor, 2nd floor, Municipal Building
SECURING MAYOR’S PERMIT

Schedule of availability of service:

Monday to Friday         –        8:00 A.M. to 5:00 P.M. without noon break

Who may avail of the service?

Business establishment owner within the municipality

Requirements:

  • Business license Application Form/Assessment Form
  • Community tax Certificate
  • Barangay Clearance
  • Prior year’s Mayor’s Permit
  • Bureau of Internal Revenue

Fee: It depends on the kind of business

How to avail the service:

** The cause of delay for the processing of the Mayor’s permit may be due to incomplete requirements & absence of the authorized signatory

** Other fees are based on the assessment and type of business/establishment.

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 Submit duly accomplished application forms/assessment form and other requirements. 1 minute

Janice B. Belesta

 

Clerk

2 Received & Review/check the requirements submitted. 3 minutes

Marlon B. Gonzales

 

Senior Administrative Assistant III

Office of the Municipal Mayor, 2nd floor, Municipal Building
3 The service provider will process the requested permit. 4 minutes

Janice B. Belesta

 

Clerk

Municipal Treasurer’s Office, 1st floor, Municipal Building.
4 Pay the corresponding fees at the office of the Municipal Treasurer. 2 minutes MTO Personnel
5 Present the official receipt to the person – in – charge to entry the O.R. Number, amount and date to the permit. 2 minutes

Janice B. Belesta

 

Clerk

6 Signature of the Municipal Mayor 2 minutes

Atty. Ruel B. Tuy

 

Municipal Mayor

Office of the Municipal Mayor, 2nd Floor, Municipal Building
7 Release of the duly signed Mayor’s Permit with official seal & Permit No. 2 minutes

Marlon B. Gonzales

 

Senior Administrative Assistant III

8 Receive copy of the Business Permit 2 minutes

Janice B. Belesta

 

Clerk

SECURING MAYOR’S PERMIT FOR TRIMOBILE OPERATION

Schedule of availability of service:

Monday to Friday         –        8:00 A.M. to 5:00 P.M. without noon break

Who may avail of the service?

Trimobile Operators

Requirements:

  • Application form for franchise
  • Barangay Clearance
  • Community tax Certificate
  • Official receipt and Certificate of Registration Form
  • Franchise of preceding year for old operators

Fee: P100.00

How to avail of the service:

** The cause of delay for processing of the Mayor’s Permit may be due to incomplete requirements & absence of the authorized signatory.

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 Present the requirements and secure order of payment 2 minutes
2 The clerk in charge review the requirements forwarded from the office of the Sangguniang Bayan 3 minutes

Janice B. Belesta

 

Clerk

Office of the Municipal Mayor, 2nd floor, Municipal Building
3 Pay the corresponding fees at the Office of the Municipal Treasurer. 2 minutes MTO Personnel P100.00 Municipal Treasurer’s Office, 1st floor, Municipal Building
4 Preparation and approval of the Mayor’s Permit for trimobile Operator 5 minutes

Atty. Ruel B. Tuy

 

Municipal Mayor

Office of the Municipal Mayor, 2nd floor, Municipal Building
5 Present Official receipt for issuance of Mayor’s Permit and forwarded to MTO 2 minutes

Janice B. Belesta

 

Clerk

6 Recording and issuance of the Mayor’s Permit and plate/sticker to client 3 minutes

MTO

 

Personnel

Municipal Treasurer’s Office, 1st floor, Municipal Building
SECURING MAYOR’S PERMIT FOR PADYAK

Schedule of availability of service:

Monday to Friday        –         8:00 A.M. to 5:00 P.M. without noon break

Who may avail of the service?

Padyak Operators

Requirements:

  • Barangay Clearance
  • Community tax Certificate
  • Official Receipt of payment from MTO
  • Mayor’s Permit of preceding year for old operators

Fee: P100.00

How to avail of the service:

** The cause of delay for processing of the Mayor’s Permit may be due to incomplete requirements & absence of the authorized signatory.

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 Present the requirements and secure order of payment 2 minutes

Janice B. Belesta

 

Clerk

Office of the Municipal Mayor, 2nd floor, Municipal Building
2 Preparation & approval of Mayor’s Permit for padyak operators 3 minutes

Atty. Ruel B. Tuy

 

Municipal Mayor

Office of the Municipal Mayor, 2nd floor, Municipal building
3 Pay the corresponding fees at the office of the Municipal Treasurer. 2 minutes MTO Personnel P100.00 Office of the Municipal Treasurer, 1st floor, Municipal Building
4 Present official receipt for issuance of Mayor’s Permit and forwarded to MTO 5 minutes

Janice B. Belesta

 

Clerk

Office of the Municipal Mayor, 2nd floor, Municipal building
5 Recording and issuance of Mayor’s Permit and Plate/sticker to client 2 minutes MTO Personnel Office of the Municipal Treasurer, 1st floor, Municipal Building
AVAILING SCHOLARSHIP PROGRAM (ASSET)

Schedule of availability of service:

Monday to Friday        –         8:00 A.M. to 5:00 P.M. without noon break

Who may avail of the service?

Poor & deserving students of the Municipality

Requirements:

  • Duly accomplished application form with 1×1 picture(3 copies)
  • High School report card
  • Recommendation from barangay Captain

How to avail of the service:

** The cause of delay for processing of the Application Form may be due to incomplete requirements & absence of the authorized signatory.

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 Present the recommendation from the Barangay Captain & report card. 2 minutes

Alayne C. Soltes

 

and Marylyn Sto. Domingo

Clerk

Sangguniang Bayan Building
2 The clerk in charge will check the grade & recommendation for approval of the Mayor 3 minutes
3 Upon approval of recommendation the clerk in charge will release the application form for HEPMA 4 minutes

Atty. Ruel B. Tuy

 

Municipal Mayor

Office of Municipal Mayor, 2nd floor, Municipal Building
4 Fill up the application form 3 minutes Client
5 The Committee chairman on Education & the Municipal Mayor signed the accomplished form 4 minutes

Atty. Ruel B. Tuy

 

Municipal Mayor

Office of Municipal Mayor, 2nd floor, Municipal Building

 

 

6 Submit duly accomplished form with picture 2 minutes
7 Brief & record the name of the applicant/student in the official logbook of HEPMA scholars 5 minutes

Alayne C. Soltes

 

and Marylyn Sto. Domingo

Clerk

Sangguniang Bayan Building
AVAILING R.U.E.L. PROGRAM (ELEMENTARY)

Schedule of availability of service:

Monday to Friday

8:00 A.M. to 5:00 P.M. without noon break

Who may avail of the service?

All elementary pupils from North & South District of this Municipality

Requirements:

  • RF 1, 2, & 3 (RUEL form)

How to avail of the service:

** The cause of delay for processing of Application form may be due to incomplete requirements & absence of the authorized signatory.

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 The class adviser will approach the clerk in charge & ask for RF 1 2 minutes
2 The clerk in charge will release RF 1 to class adviser 2 minutes

Marylyn Sto. Domingo

 

Clerk

3 Submit duly accomplished RF 1 Form 2 minutes Client Sangguniang Bayan Building
4 The clerk in charge review/check the RF 1 & release RF 2 to Class Adviser 3 minutes

Marylyn Sto. Domingo

 

Clerk

5 Submit duly accomplished RF 2 form 1 minute Client
6 The Clerk in charge review/check the RF 1 & RF 2 if the names submitted are correct & tallied. 4 minutes

Marylyn Sto. Domingo

 

Clerk

7 Preparation of payment/voucher with the duly approved breakdown of payment. 5 minutes

Janice B. Belesta

 

Clerk

LEGAL SERVICES: Affidavits, Deed of Sale, Extra-Judicial Settlement of Estate, Notary of documents

Schedule of availability of service:

Monday to Friday        –         8:00 A.M. to 5:00 P.M. without noon break

Who may avail of the legal service

Residents of the municipality who needs such recommendation

Requirements:

  • Valid Identification Card
  • Blotter excerpt for Affidavit of Loss
  • Two witnesses for Affidavit of Two Disinterested Person
  • Title of the Land or its Certified True Copy from Register of Deeds or Tax Declaration

For Deed of Absolute Sale

            Fee: It depends on the kind of documents

How to avail of the service:

** The cause of delay for processing of permit may be due to incomplete requirements & absence of the authorized signatory.

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 Personal appearance before the clerk-in-charge and present the documents needed for making of the         Affidavit, Special Power of Attorney, Deed of Absolute Sale and Extra –Judicial Settlement of Estate etc. 20 minutes

Windel Guzman

 

Legal Service

 

 

Office of the Municipal Mayor, 2nd floor, Municipal Building

2 Received & Review/check the requirements submitted and the clerk will process the documents. 1 day

Atty. Olive Arce (Notary Public)

 

Emily Arcade, Naga City

3 For Notarization of documents.

Windel Guzman

 

Legal Service

4 Document will duly signed by the notary public.
AVAILING DUGO KO BUHAY MO

Schedule of availability of service:

Monday to Friday        –         8:00 A.M. to 5:00 P.M. without noon break

Who may avail of the service?

All Tinambaquenos who are in need of blood

Requirements:

  • Barangay Captain Recommendation
  • Request form 2

How to avail of the service:

** The cause of delay for the processing of availing job employment may be due to incomplete requirements & absence of the authorized signatory.

STEPS APPLICANT/CLIENT SERVICE PROVIDER DURATION PERSON – IN – CHARGE FEES LOCATION
1 Present letter from Brgy. Captain(form 1) The clerk in charge will give Request form 2 for approval of the Chief Executive 3 Minutes

Marylyn Sto. Domingo

 

Clerk

Sangguniang Bayan Building
2 Issuance and approval of Form 2 Approval of the Municipal Mayor or by authorized signatory 5 Minutes

Atty. Ruel B. Tuy

 

Municipal Mayor

Office of the Municipal Mayor, 2nd floor, Municipal Building
3 Release of duly signed form 2 2 Minutes

Marylyn Sto. Domingo

 

Clerk

Sangguniang Bayan Building
4 Client will bring the said form 2 at Bicol Medical Center for release of blood requested Bicol Medical Center